SharePoint updates creating conflicts with Valo Intranet UI

Last Updated on 2020-10-29 08:35:59 UTC

Summary

(2020-10-16) After Microsoft releasing their newest update for Modern SharePoint platform this week, we noticed major issues appearing in Valo Modern Intranet. Microsoft is currently in the process of rolling their newest release out and the issue this release causes with Valo Modern Intranet will be visible to more and more of our end customers.

Some examples of the issues we've recorded:

  • Some page areas identifiers have changes and our styles might appear off.
  • Valo Tabs web part is not working correctly.
  • Valo Quick Links Web part in both Candela and Lux is affected.
  • Parts of Valo Teamwork that is using the same UI is affected.
  • Some of the Lightsaber customizations and external templates might be affected if using sp class names in styling.

Latest updates

Date (UTC) Status
2020-10-26 at 2 PM Hotfix 1.7.3 is out. Please read more on the Partner hub.
2020-10-23 at 2 PM The target to ship the hotfix 1.7.3 is next Monday (October 26).
2020-10-23 at 9.30 AM We have been investigating more on the effects of the Microsoft's roll back this morning. Our recommendations are the following:
  • Valo Modern Intranet 1.5 or older installed: It has been ~10 months since we have released 1.5 and SharePoint itself has changed so much during that time, so it's anyway not wise to keep your intranet in that version or older. We recommend for updating to at least to 1.7.2.
  • Valo Modern Intranet 1.6, 1.6.1 or 1.6.2 installed: If everything in the UI looks fine, do nothing. If the UI doesn't work correctly, install 1.6.3 that was released this morning.
  • Valo Modern Intranet 1.7, 1.7.1 or 1.7.2 installed: if nothing seems to be broken in the UI, do nothing. Congratulations, you are safe! If your Candela Quick links UI is not what is expected or you have problems with the Valo Tabs web part UI, there will be hotfix 1.7.3 to be installed.
We are preparing the hotfix 1.7.3 at the moment. We will add the status when it is shipped.
2020-10-23 at 3 AM Microsoft is bringing back a lot of the class names that were removed from the DOM and will have the effect of fixing a lot of the styling issues on 1.7, 1.7.1 and 1.7.2 won't be affected (it will continue to work as it should). The only issue with be with 1.7 and 1.7.1 where the Tabs web part won't be working because of the changes. This is great news! The rollout will take about a week to be 100% available worldwide. We'll let you know when we start to see the changes!
2020-10-22 at 9.30 PM We have just received a message from Microsoft that there is a possibility that they will revert their changes from last week. This might mean that if our hotfix 1.7.2 is installed, after Microsoft's roll back the Intranet UI is broken again. We will keep you updated and if necessary, provide another hotfix.
2020-10-20 at 07 PM Please note that the hotfix 1.7.2 is targeted to tenants affected by the latest changes in Microsoft DOM (Document Object Model). If the tenant is not yet affected we recommend postponing the installation of this fix.
2020-10-19 at 09 PM The hotfix 1.7.2 has been released. Read more on the Partner hub. Please update to the latest Partner pack. We are also working on the hotfix for 1.6 which will be shipped later on this week.

Note to the customers: Please get in touch with your Valo Partner to get the latest update.
2020-10-19 at 01 PM We are testing the fixes and will be shipping the first hotfix for 1.7 today. The hotfix will include the UI fixes for
  • search center template, Quick links icons and Tabs web part
  • Our People, Our People Compact, Pages, Valo Blogs, Events, Events compact, Valo Positions, Valo Positions compact, News, News compact, News carousel, Birthdays and Documents templates
and the earlier reported Quicklinks bug (icons break when you go back in the browser). We are working on also the hotfix for 1.6 which will be shipped later on this week.

Due to the change in the platform Microsoft has done, the update will bring minor UI changes compared to release 1.7.1 (or the latest releases before that). For example, the search centers will only have two results side by side instead of three. We are planning to improve the UI in the upcoming releases in the near future.
2020-10-18 at 05 PM In addition to the previous, most of the Valo web parts are now rendering correctly and we've had progress with the Tabs web part as well, but not ready with that one yet. We are planning releasing the first hotfix on Monday, this will be confirmed on Monday.
2020-10-18 at 10 AM At this point we have established the following fixes: Quick links in Candela overlapping the carousel and the Search center template. We are still working on the Tabs web part and other fixes, for example also other templates are facing rendering issues. We will be releasing fixes bit by bit as soon as we have them tested and ready enough for releasing.
2020-10-17 at 05 PM There has been some progress with our endeavours and we are now working on a solution. We now have an environment that has some of the candidate fixes, including a majority of the templates, quick links and tabs web parts. We have started testing but there is still a lot to do.
2020-10-16 at 03 PM We are still working on the issue. Unfortunately we are not able to ship the hotfix today. There is that much to fix. The team is relentlessly working on it also during the weekend and we hope that we are ready to ship early next week. As always, we will keep you posted. The fix for the Valo Quick links will be the easiest one to deliver. Tabs web part is causing as a lot of trouble and we are working to minimize the impact, but it's possible there will be re-configuration needed. Overall layout in the Search hubs (news, blogs, events...) is possible to fix. But there is still a lot of other layout issues we need to solve. So the work continues!
2020-10-16 at 07AM We have identified the issues. We had a call with Microsoft yesterday about the issue but that didn't get us far. The change will be rolled out to every tenant as we speak. We are working on the hotfix and try to release it as soon as possible. It's not simple to repair this but we are doing everything we can. We will let you know as soon as we have something.

Products affected

Product name Version Status Comments
Valo Intranet All ✅ Please deploy the latest Partner Pack
Valo Teamwork All ✅ The Group/Site information web part is affected but the issues are minor
Valo Connect 1.0 ✅
  • All Connect pages are rendered the right way. Please deploy the latest Partner Pack.
  • Intranet-specific pages are having issues. Please deploy the latest Partner Pack.
Valo Mobile All ✅ Please deploy the latest Partner Pack for Intranet to fix the Intranet pages issues on the mobile browser.

Expected availability of fix

Intranet

The hotfixes 1.6.3, 1.7.2 and 1.7.3 has been released.

Teamwork

The hotfix 1.22.4 has been released.

Mitigation

Please install the latest partner packs.