People search not working in Entrance Dashboard

Last Updated on 2021-04-06 14:59:13 UTC

Summary

Almost all the users, who use Entrance Dashboard, and try to search for any users (external or owners), will get an error and the search returning any results.

Latest updates

Date (UTC) Status
2021-04-06 at 3.45 PM We have shipped a hotfix 2.0.3. Please update to the latest release.
2021-04-06 at 11 AM We have identified the issue and preparing the fix.
2021-04-01 at 10 AM Investigating the issue of people search not working in the Entrance Dashboard.

Products affected

Product name Version Comments
Valo Entrance 2.0-2.0.2 Cannot use people search in Entrance Dashboard.

Expected availability of fix

The fix has been shipped on Tuesday April 6th, 2021.