Some SharePoint pages don't load in Valo Connect
Last Updated on 2022-11-10 08:52:43 UTCSummary¶
Microsoft has rolled out a new Teams SDK (V2) to tenants. This has impact on Valo Connect's possibilities to render SharePoint pages. Currently, Valo Connect is not able to render SharePoint pages in Teams Desktop/Mobile clients.
As per our tests, the first SharePoint page tab loads correctly; however, if a user navigates to another SharePoint page tab, the tab doesn't load.
Update: Valo Connect version 3.0.9 was released with a fix for the issue on Teams Desktop client. The issue on Teams mobile still exists. We've been working really hard, but apparently Microsoft needs to fix the Teams JS SDK library for Valo Connect to work properly on Teams mobile again. We've created a GitHub issue that you can follow for an update on the process. We will keep looking for a working solution for Connect in Teams mobile while hoping that Microsoft fixes the issue.
Latest updates¶
| Date (UTC) | Status |
|---|---|
| 2022-11-09 at 8:00 PM | Delivered a hotfix (batch 3.0.9 release) that fixes this issue for Microsoft Teams desktop clients. |
| 2022-11-07 at 5:00 PM | Things didn't go as expected, so we won't have a release for the mobile issue today as communicated on Friday! We are still working on the fix. |
| 2022-11-04 at 4:00 PM | Considering the impact of this problem for our customers, we will try to ship the fix for Teams mobile already on Monday, so new ETA: Nov 7th, 2022. |
| 2022-11-04 at 3:00 PM | Unfortunately, the fix we delivered for the Teams Desktop client isn't working anymore. We spent today trying to find solutions for it but still with no success. We will continue working hard to find a solution for this very inconvenient. |
| 2022-11-03 at 12:00 PM | The development team has found a potential solution for the issue in Microsoft Teams mobile. The current fix has already been developed and will go through a QM process, so we can ensure that it works stable on different mobile versions. |
| 2022-10-28 at 11:00 AM | Delivered a hotfix (batch 3.0.8 release) that fixes this issue for Microsoft Teams desktop/web clients. |
| 2022-10-27 at 2:00 PM | Issue identified, reproduced, and search for workaround. |
Products affected¶
| Product name | Version | Comments |
|---|---|---|
| Valo Connect | 3.0 | The issue was reported for version 3.0; but based on this functionality, all versions might also be affected. |
Expected availability of fix¶
We've released a fix for Microsoft Teams desktop client.
For the Microsoft Teams mobile-related issue, we will keep looking for a working solution for Connect in Teams mobile while hoping that Microsoft fixes the issue.
Mitigation¶
Users need to reload the SharePoint page tab in Valo Connect to be able to access it.