News creation is failing or extremely slow
Last Updated on 2024-03-08 15:10:55 UTCSummary¶
There is an issue with the creation of news items from the Valo Toolbox. You are not forwarded to the page or creation is extremely slow. A temporary file is created in the target location.
Latest updates¶
| Date (UTC) | Status |
|---|---|
| 2024-03-04 at 04:00 PM | Issue reported by partners. Team is investigating the issue. |
| 2024-03-08 at 04:00 PM | Investigation completed and fix provided below |
Products affected¶
| Product name | Version | Comments |
|---|---|---|
| Valo Intranet | All | All Valo Intranet instances |
Expected availability of fix¶
Mitigation¶
The issue can be fixed by disabling the telemetry and clearing the cache. How to disable telemetry